Welcome to the ThyroSynergy® frequently asked questions (FAQs) page. You will find answers to the most frequently asked questions in this easy to navigate FAQ list.
Q. What are the active ingredients in ThyroSynergy®?
Each vegetarian capsule contains:
Iodine (from Potassium Iodide) 150 mcg
Selenomethionine 125 mcg
Equivalent to Selenium 50 mcg
Zinc Picolinate 50 mg
Equivalent to Zinc 10 mg
Vitamin B1 (from Thiamine HCL) 50 mg
Equivalent to Thiamine 39.4 mg
Vitamin B2 (Riboflavin) 50 mg
Vitamin B3 (Nicotinamide) 50 mg
Vitamin B5 (from Calcium Pantothenate) 100 mg
Equivalent to Pantothenic acid 91.6 mg
Vitamin B6 (as Pyridoxal 5-Phosphate) 22 mg
Equivalent to Pyridoxine 17.11 mg
Vitamin B12 (Methylcobalamin) 200 mcg
Folate (as Quatrefolic® (6S)-5-Methyltetrahydrofolic acid, Glucosamine Salt) 200 mcg DFE †
Suggested use: For best results adults take 1 capsule twice daily with food, or as directed by a healthcare professional. Taken regularly ThyroSynergy® supports healthy thyroid function and general well-being.
Note: If you are pregnant, breastfeeding, or taking medication please consult your healthcare professional before using this product. ThyroSynergy® should not be considered a replacement for your prescribed thyroid medication.
† DFE: Dietary Folate Equivalent. Quatrefolic® is a registered trademark of Gnosis S.p.A.
Q. What does Quatrefolic® folate mean?
ThyroSynergy® is specially formulated with Quatrefolic®, the new generation folate. This advanced methyl folate offers improved bioavailability to assist greater absorption of folate.*
+ Quatrefolic® (6S)-5-methyltetrahydrofolic acid glucosamine salt is an advanced form of folate that uses glucosamine instead of calcium to bind the L-methylfolate.
+ Quatrefolic® may be suitable for individuals diagnosed with the methylenetetrahydrofolate reductase (MTHFR) gene variant. *
Q. Who formulated ThyroSynergy®?
ThyroSynergy® was formulated by Louise O’Connor, an Australian-based Naturopath specializing in thyroid health.
While everyone’s nutritional needs are different, you can feel confident Louise spent many months researching, and formulating ThyroSynergy® to provide multiple benefits. This cutting-edge formula provides TEN active ingredients in ONE convenient vegetarian capsule.
Q. When is the best time to take ThyroSynergy®?
It’s suggested that adults take 1 capsule twice daily with food. You may find taking 1 capsule at breakfast, and 1 capsule at lunch works best.
Taken regularly ThyroSynergy® supports healthy thyroid function and general well-being.
Note: If you are pregnant, breastfeeding, or taking prescribed medication please consult your healthcare professional before using this product.
Q. Can I take ThyroSynergy® even though I don't have a thyroid problem?
ThyroSynergy® contains nutrients that are generally considered safe when taken as recommended. However if you have any questions about the suitability of ThyroSynergy® you should consult with your healthcare practitioner. They are best suited to make recommendations based on your personal health circumstances.
Q. Can ThyroSynergy® be used in conjunction with my prescribed thyroid medication?
It is best to consult your medical practitioner before taking ThyroSynergy® as they can assess your individual requirements. If your medical practitioner decides ThyroSynergy® is suitable for you it is generally suggested that adults take 1 ThyroSynergy® capsule twice daily with food. ThyroSynergy® should not be taken at the same time as prescribed thyroid medication. ThyroSynergy® should not be considered a replacement for your prescribed thyroid medication.
Q. Is ThyroSynergy® suitable for those with a diagnosed hyperthyroid disorder?
For professional reasons we cannot provide specific health advice. However generally speaking ThyroSynergy® would not normally be recommended as it contains iodine.
If you have been diagnosed with a hyperthyroid disorder it’s likely you have already been advised NOT to take any type of iodine supplement, or consume foods high in iodine.
For further advice please consult your medical practitioner. They are best suited to make a recommendation based on your personal health circumstances.
Q. Can men take ThyroSynergy®?
For professional reasons we cannot provide specific health advice. However generally speaking ThyroSynergy® was formulated to be a comprehensive, all-in-one nutritional supplement for both men and women.
Q. Could ThyroSynergy® have possible side effects?
ThyroSynergy® should not produce side effects when taken as suggested.
Please note: ThyroSynergy® is not usually suggested for those with a diagnosed over active thyroid disorder.
Q. Since starting ThyroSynergy® my urine has gone yellow. Is this normal?
ThyroSynergy® contains Vitamin B2 (Riboflavin). This B vitamin contains water soluble yellow pigments. In fact, the name riboflavin is derived from flavin, the Latin word for yellow. As your body uses vitamin B2 small amounts of yellow colored compounds are released into your urine for excretion. This turns your urine yellow. It’s a normal process, and does not indicate you are taking excess amounts of vitamin B2.
Q. What are vegetarian capsules?
Vegetarian capsules are made from plant cellulose making them suitable for vegans, vegetarians, or those who choose to avoid consuming animal-derived gelatin capsules.
Q. What is the difference between gelatin and vegetarian capsules?
The biggest difference between gelatin and vegetarian capsules is that vegetarian capsules do not contain any animal derived ingredients.
More and more consumers are seeking clean-label products that don’t use animal derived ingredients. Vegetarian capsules offer an ethical, and healthy alternative to gelatin capsules. Gelatin, a common material used to produce capsules, is sourced from the connective tissue of cows (bovine), or pigs (porcine). Supplement companies often opt to use gelatin capsules as they are cheaper.
Nutritional products made using vegetarian capsules, sometimes referred to as Vcaps®, are made from plant cellulose. This makes these capsules the ideal alternative for vegans, vegetarians, or those who choose to avoid taking gelatin capsules.
ThyroSynergy® is formulated using Vcap® vegetarian capsules. These capsules are non-GMO Project verified, gluten-free, and preservative-free.
Q. Can ThyroSynergy® be used in pregnancy or breastfeeding?
If you are pregnant, or breastfeeding please consult your healthcare professional. They are best suited to provide advice on essential nutrients to support healthy conception, pregnancy, and breastfeeding.
Q. Why doesn’t ThyroSynergy® contain tyrosine?
Despite the benefits of tyrosine for thyroid health this amino acid was not added to the ThyroSynergy® formula for two reasons.
Firstly, tyrosine supplements are best taken away from meals as tyrosine is best absorbed when taken on an empty stomach. In fact, this amino acid is very poorly absorbed when taken with food. As ThyroSynergy® is recommended with meals there would be limited benefits to having tyrosine in the formula.
Secondly, tyrosine has the potential to interact with a variety of prescribed medications. To avoid contraindication issues with commonly prescribed medications this nutrient was not added to the formula.
Q. How do I purchase ThyroSynergy®?
You can purchase ThyroSynergy® here today on our website.
Thyroid Naturopathics, LLC. is a US based company serving customers in the USA, Canada, and Mexico. We use Fulfilled by Amazon to ship your order. All Amazon.com standard shipping rates and policies apply when your order is shipped within the USA, including free shipping on qualifying orders and Prime shipping.
Ready to start your order? Please click here!
Thyroid Naturopathics, LLC. is a US based company that offers direct shipping to Australia. Shipping via Australia Post takes 5-10 days for delivery. We charge a postage and handling fee of US$8.99 per order.
We also ship to New Zealand, Norfolk Island, Cocos (Keeling) Islands, and Christmas Island. Shipping takes 5 – 10 days for delivery.
Note: You can customize your shopping experience by selecting to pay in your local currency.
Ready to start your order? Please click here!
Q. How is my payment processed?
Payments on the ThyroSynergy® website are securely processed using Stripe Checkout without leaving the website. You can use your debit card, credit card, or bank account. You also have the option to pay with PayPal®. You can use your PayPal® balance, credit card, or linked bank account.
Q. Can I pay with my credit card?
Yes, credit card payments are securely processed using Stripe Checkout without leaving the website. You can use also your credit card to make a payment via PayPal without having a PayPal account. Simply select the Pay with a Card option when you are taken to the PayPal website.
Q. I just placed my order. Can I make changes to it?
If you need to change your delivery address, or wish to cancel your order please contact us as quickly as possible. We are here to help you amend or cancel your order.
Q. How much do you charge for shipping?
Standard Shipping: We charge a flat rate fee of $4.99 per order for standard USPS shipping across the contiguous USA. Domestic transit time is 2-5 days. Transit time to Alaska, Hawaii, and Puerto Rico is 4-8 days. We use Fulfillment by Amazon (FBA) to ship your order.
Thyroid Naturopathics is a US based company that ships dietary supplements internationally. When importing dietary supplements from the USA you need to consider and be ready to pay customs duties, and import taxes as defined by the country of import. Please check with your government customs office for more information.
- Australia, Norfolk Island, Cocos (Keeling) Islands, and Christmas Island: We charge a postage and handling fee of AU$9.95 per order. US Postal Service (USPS) and Australia Post handle this international delivery service and your order should arrive within 5-10 business days.
- Canada: When importing dietary supplements from the USA into Canada you need to consider, and be ready to pay Canadian customs duties, and taxes which vary by region. Shipping takes 10-20 days for delivery.
- Mexico: When importing dietary supplements from the USA into Mexico you need to consider, and be ready to pay import tariffs.
- New Zealand: We charge a postage and handling fee of NZ$9.95 per order. US Postal Service (USPS) and NZ Post handles this international delivery service and your order should arrive within 5-10 business days.
Q. Do you ship orders to international customers?
Thyroid Naturopathics is a US based company that ships dietary supplements internationally with US Postal Service (USPS) Priority Mail International Service.
When importing dietary supplements from the USA you need to consider and be ready to pay customs duties, and import taxes as defined by the country of import. Please check with your government customs office for more information.
Australia, Norfolk Island, Cocos (Keeling) Islands, and Christmas Island: We charge a postage and handling fee of AU$9.95 per order. US Postal Service (USPS) and Australia Post handle this international delivery service and your order should arrive within 5-10 business days.
New Zealand: We charge a postage and handling fee of NZ$9.95 per order. US Postal Service (USPS) and NZ Post handles this international delivery service and your order should arrive within 5-10 business days.
Canada: When importing dietary supplements from the USA into Canada you need to consider, and be ready to pay Canadian customs duties, and taxes which vary by region. Shipping takes 10-20 days for delivery.
> Amazon.com shipping rates to Canada can be found here.
Mexico: When importing dietary supplements from the USA into Mexico you need to consider, and be ready to pay import tariffs.
> Amazon.com shipping rates to Mexico can be found here.
Q. Can I use Australia Post ShopMate service for shipping?
ShopMate clearly state nutritional products cannot be imported into Australia using their service. Please refer to the ShopMate website for more information.
Q. What are the terms of your 30-Day Money Back Guarantee?
We are confident in the quality of our products and therefore offer a 30-Day Money Back Guarantee. If you are not satisfied with your purchase you can request a refund.
Terms of Our Refund Policy
+ The 30-day money back guarantee period is calculated from the date of purchase.
+ We refund the purchase price less postage and handling. The shipping costs are non-refundable.
+ It would be greatly appreciated if you can let us know why you are requesting a return. All feedback is important and your comments help us improve our customer service standards. Please contact us today with your comments and feedback.
+ We don’t give customers a hard time, or quibble about refunds. We want you to be completely happy with your purchase.
+ We appreciate your patience and understanding that it takes a little time to process returns.
Q. How is the 30-Day Money Back Guarantee period calculated?
We are confident in the quality, and efficacy of our products and for this reason offer a 30-day Money Back Guarantee. The 30 days is calculated from the date of your purchase.
Q. Is ThyroSynergy® made in the USA?
ThyroSynergy® is manufactured in the USA according to strict current Good Manufacturing Practice (cGMP).
cGMP is an internationally recognized system that ensures nutritional health products are made to the highest standard. cGMP covers all aspects of production, from the starting raw materials, premises and equipment, to the training and personal hygiene of staff.
This high-level approach to manufacturing excellence is central to ensuring the purity and potency of every bottle. It’s also the reason we stand behind our products with a 30-Day Money Back Guarantee.
Q. What is the date of manufacturing for the current ThyroSynergy® stock?
The date of manufacture is November 2017.
Q. How many capsules are in each bottle?
Each bottle of ThyroSynergy® contains 60 vegetarian capsules. When taken as recommended one bottle is a 1 month supply.
Q. Are excipients used in ThyroSynergy®?
Excipients are necessary to ensure the quality, and efficacy of a nutritional product. Without these inactive substances the final product would be compromised. For example; excipients are necessary to protect the stability of a product so it’s effective when taken, and they also ensure the active ingredients are released in the body within a specific time frame.
ThyroSynergy® contains a minimal amount of excipients which are generally considered safe. This includes microcrystalline cellulose, dicalcium phosphate, and magnesium stearate.
In addition, ThyroSynergy® is presented in a vegetarian capsule to reduce the need for extra excipients. You may already know, when compared to tablets capsules often contain less excipients. For example, tablets require binding agents to keep the ingredients together.
Q. What manufacturing benchmarks are used in manufacturing?
ThyroSynergy® is manufactured according to the code of Good Manufacturing Practice (GMP). GMP, a term used internationally, is a system for ensuring health products are consistently produced to the highest standard. GMP covers all aspects of production, from the starting raw materials, premises and equipment, to the training and personal hygiene of staff.
This high-level approach to manufacturing excellence is central to ensuring the purity and potency of every bottle. It’s also the reason we stand behind our products with a 30 day money back guarantee.
Q. Can I book a Naturopathic consultation with Louise O'Connor?
Yes, if you are in Australia you can book a Naturopathic consultation with me. It’s your opportunity to gain advice, and guidance regarding your specific thyroid health concerns.
How Can I Help YOU?
+ I have a holistic and personalised treatment approach.
As a Naturopath my focus is thyroid health. In fact, it’s become my life work to educate and raise awareness of the importance of optimal thyroid health. You will be treated and supported as an individual as I don’t use a one-size-fits all treatment approach.
+ I can help you get proper thyroid testing.
I can partner with you to get private testing done with NutriPATH Integrative Pathology, Melbourne.
Comprehensive testing eliminates the guesswork and provides invaluable insights into overall thyroid function. This type of testing can assess central thyroid function, peripheral thyroid hormone activity, and checks for autoimmune activity within the thyroid.
These are the thyroid tests that provide an important diagnostic framework;
+ thyroid stimulating hormone (TSH)
+ free thyroxine (T4)
+ free triiodothyronine (T3)
+ reverse T3 (RT3)
+ T3/RT3 ratio
+ anti-thyroglobulin antibodies (TgAb) and anti-thyroperoxidase (TPO) antibodies
A comprehensive thyroid panel with NutriPATH Integrative Pathology costs AU$175 + blood collection fee. The total is around AU$240.
+ I will explain what your thyroid function test results actually mean.
It’s understandable that once you get the results you will have lots of questions. Interpreting your test results and linking them to your symptoms is a complex puzzle.
However, once you understand how all the clues of the puzzle fit together it’s a game changer.
You finally make sense of WHY you are struggling with poor health, and experiencing all the symptoms of low metabolic activity.
+ We will discuss next steps to recovering your thyroid health.
We will work together to uncover the reasons why you have a thyroid disorder, and chart the best course of action to help you reclaim the vibrant health you deserve.
If you are already under the care of a healthcare practitioner I can discuss the test results with you, and work with you and your practitioner to form the best treatment strategy.
> > Here are the 4 Easy Steps to Book Your Naturopathic Consultation.
Please note: I am a registered Naturopath with the Australian Traditional Medicine Society (ATMS). For professional reasons I only offer consultations in Australia.
STILL NEED HELP?
If you did not find an answer to your question here on the ThyroSynergy® FAQS page please use the contact form to email Customer Service.
You can normally expect a response to your email question within 1-2 business days. If you do not hear back please check your spam or junk inbox. Sometimes the filtering systems of email providers can make errors and redirect important emails to the junk inbox.
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